Portfolio Project
HelpDesk Mini — E-commerce Customer Support Chat
A lightweight customer support solution for small online stores, enabling real-time chat and simplified ticket management.
Problem it Solves
This project is designed as a focused, startup-friendly solution. It avoids enterprise complexity and gives small teams the exact tools they need: clear visibility, lightweight workflows, and interfaces that feel like the UI you shared in your reference dashboard.
Core Features
Embeddable live chat widget for online stores
Order-related conversation tracking
Chat history with customer interaction logs
Email notifications for new support requests
Basic analytics on response and resolution times